Fund Owner: Federal Communications Commission
Fund Administrator: Universal Service Administrative Company
The Lifeline program provides a discount on phone and broadband service for qualifying low-income households to ensure that all Americans have the opportunities and security that those services bring, including being able to connect to jobs, family, and emergency services.
June 28, 2021: the FCC extended its prior waivers governing documentation requirements for subscribers residing in rural areas on Tribal lands, reverification, recertification, general de-enrollment, and income documentation through September 30, 2021. The waiver of the reverification rules will prevent the de-enrollment of any Lifeline subscribers who would otherwise have been required to certify their continued eligibility.
Qualifying Lifeline customers can sign up with a service provider at any time. Find a provider near you here.
Lifeline’s office hours are 7 days a week, 9 a.m. – 9 p.m ET, call (800) 234-9473. The support center can also be reached via email at LifelineSupport@usac.org.