Fund Owner:  Federal Communications Commission

Fund Administrator:  Universal Service Administrative Company

Program Website

The Lifeline program provides a discount on phone and broadband service for qualifying low-income households to ensure that all Americans have the opportunities and security that those services bring, including being able to connect to jobs, family, and emergency services. 


Recent News 

June 28, 2021: the FCC extended its prior waivers governing documentation requirements for subscribers residing in rural areas on Tribal lands, reverification, recertification, general de-enrollment, and income documentation through September 30, 2021. The waiver of the reverification rules will prevent the de-enrollment of any Lifeline subscribers who would otherwise have been required to certify their continued eligibility. 


Important Dates

Qualifying Lifeline customers can sign up with a service provider at any time. Find a provider near you here.


Eligible Recipients

  • Consumers


Additional Resources

Lifeline’s office hours are 7 days a week, 9 a.m. – 9 p.m ET, call (800) 234-9473. The support center can also be reached via email at

List of qualifying factors

How to apply

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