The Colorado Broadband Office has no authority to regulate broadband service and the Colorado Public Utility Commission's authority to require local phone companies to provide advanced telecommunications services or internet services is limited by statute, thus making these services, products, and providers exempt from regulation. This means there is no official complaint process for broadband services in Colorado.
For Homes & Businesses With Internet Service: Test your speed
Take our Broadband Speed Test and then tell us about your results. You will be asked for additional information including your location, service provider and service package. Data collected from this test will be anonymized and aggregated for public use.
For Homes & Businesses Without Internet Service: Report locations without service
Fill out the No Broadband Service Report form to report a location without service.